Fort - Support
Any questions about purchasing licenses or other important support questions should be send to us by email. You will always get an answer from a human being, we do not have automatic answers. On normal situations, we will answer within one business day. Usually even faster. However, as our office is in Finland it's likely that we're are in a different time zone from you.
We take privacy very seriously and take reasonable precaution to protect any information we collect (if any) from misuse.
When you purchase our software we only retain necessary information about your purchase. No credit card information is stored. When you contact us by email, your email address and the message you sent is stored to help our customer service for future communications with you.
When purchasing Fort through one of our selected resellers, you will be asked to provide personal details when placing your order, such as name, postal address, email address, and credit card information. These personal details are used only for the purpose of fulfilling your order and for no other purpose. We do not sell, rent or lease the collected information (if any) or part of it to any third party.
If you have any questions, please contact us.